Managing Your Subscription

Psalmlog makes it simple to manage your subscription, switch plans, or update your payment details. Everything happens through your Profile page and the secure Stripe billing portal — here's how it all works.

Psalmlog's Paid Tiers

Seeker — $9.99/month or $99.99/year (save 17%). 30 sessions per month, full 6-point guidance, mobile app access, voice journaling (300 min/mo), Psalmstory, and CSV journal backup.
Faith Builder — $19.99/month or $179.99/year (save 25%). Unlimited sessions, 30-day guidance context, next-step tracking, voice journaling (300 min/mo), Psalmcast, Insights, entry PDF export, expanded templates, and calendar sync.
Shepherd — $34.99/month or $299.99/year (save 29%). Unlimited sessions, 3–6 month guidance context, 25 active tracked steps, unlimited voice, full Psalmcast, Insights with written narrative, Weekly Pulse, custom templates, and a devotional book each cycle.

All paid tiers include a 7-day free trial, mobile app access, and multi-language Bible translations.

Where Subscriptions Are Managed

All billing happens on the web at app.psalmlog.com — there are no in-app purchases. If you tap an upgrade option in the mobile app, it opens your browser to complete checkout, and your new plan syncs back to the app automatically.

Viewing Your Plan Status

Go to your Profile page.
Find the Subscription section.

You'll see your current tier, billing cycle, subscription status (active, trialing, or canceled), and your next billing date.

Opening the Billing Portal

To make changes, choose Manage Subscription in the Subscription section of your Profile. This opens the secure Stripe billing portal, where you can upgrade, downgrade, switch billing cycles, cancel, or update your payment method.

Upgrading Your Tier

Upgrades take effect immediately — you'll have your new features right away. They're prorated, so you only pay the difference for the remainder of your current billing cycle.

Downgrading Your Tier

Downgrades take effect at the end of your current billing period. You keep your current tier's features until then, and your plan switches automatically when the new cycle starts.

Switching Between Monthly and Annual

You can switch billing cycles through the Stripe portal. Annual plans save between 17% and 29% depending on the tier. When you switch to annual, you'll be charged the annual rate and your next billing date updates accordingly.

About the 7-Day Free Trial

Every paid tier starts with a 7-day free trial with full access to that tier's features. Cancel any time during the trial to avoid being charged.

Two things worth knowing:

Trials are limited to one per 90-day period. If you subscribe again inside that window, your subscription starts without a trial.
Exports unlock when your trial converts. If you need to export sooner, you can end your trial early and start your subscription immediately.

If a Payment Fails

If your card is declined on a renewal, you'll see a banner in the app: "Your payment didn't go through." Choose Update Payment Method to open the billing portal and add a working card.

While your account is in this state, some features are paused — exports are unavailable until the payment succeeds. Once it does, everything returns automatically. Your entries are never affected by a payment issue.

Canceling Your Subscription

You can cancel at any time with no cancellation fees.

Go to Profile → Subscription → Manage Subscription.
Select Cancel plan in the Stripe billing portal.

You'll keep all your current features through the end of your billing period, after which your account reverts to the Free plan.

Your data is safe. All your sessions and guidance are preserved when you cancel. You don't lose anything — you'll simply have Free plan access until you choose to subscribe again. If you'd like a copy of everything first, download a journal backup before your access ends.

Updating Your Payment Method

Open the Stripe billing portal from Profile → Subscription → Manage Subscription. From there you can add a new card, remove an old one, or change your default payment method.

Tips

Check your plan status any time from the Subscription section on your Profile page.
Consider annual billing if you plan to use Psalmlog long-term — the savings are meaningful.
Upgrading? Don't worry about timing. Prorated billing means you only pay for what you use.
Export before you cancel. Your entries stay safe either way, but exports need an active paid plan.

Next Steps

Subscription Plans & Pricing — Compare all tiers side by side
Ending Your Trial Early — Convert now instead of waiting out the week
The Psalmlog Affiliate Program — Earn 30% recurring commission for referrals